starmajesty web store FAQ section

Yes. ALL of our Designer Brands are 100% Authentic Brand - GUARANTEED! We provide photos of the actual item advertised for sale on our store site. We do not use stock photos. (Beware of those sites that use only stock photos). We offer money back guarantee on all of our items.

STAR Majesty Styles has been in business since 2007. We have severed over 1700 customers throughout on-line storefronts and well known auction sites. Some of our customers have taken time to leave feedback here on our eCrater site. Be sure to review what some of our Star customers say!

We accept returns and or exchanges. Customers who want to return or exchange an item should contact us within 5 business days after item is received to obtain a return authorization. This is so that we know you are returning an item and we can start the return process. Items must be returned in same condition as received within 7 business days after contacting us. Customer is responsible for the cost of shipping and handling of returned merchandise. Once your item has been returned, a refund, credit or exchange will be finalized and you will receive notification.

Within the U.S. - We ship via USPS with delivery confirmation and tracking provided. International Shipping: We ship Priority Mail or Express International with tracking provided.

When you find an item that you would like to purchase, click on the Buy it Now button. Payment is processed via Google Checkout using your credit or debit card as payment accepted. Payment via Google Checkout is secure, simple and quick. Most merchants and customers prefer Google Checkout. There is NO fee to the buyer. STAR Majesty Styles is not able to accept Personal Checks.

Yes we do! We regularly offer discount codes to our customers on our email list. So sign up for Marketing Notification when you use Google checkout. Also, please let us know how you found us and we will send you a discount code for your next purchase! email us at starmajesty@gmail.com

Yes. As a followup to your purchase, eCrater will email a feedback form to you. If you are happy, we hope that you will let us know by completing the form. This helps others know about our service. Forms are typically sent within a couple of weeks. If you do not receive the form, it may have gotten intercepted and you may check your email spam folder. If you are dissatisfied for any reason, please contact us ASAP at starmajesty@gmail.com so that we serve you successfully.